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This document sets out key information about your relationship with Penna Plc, Workwell (formally JSA Services Ltd) and you, the Individual, including details about pay, holiday entitlement and other benefits.

Further information can be found in your contract for services with your umbrella company. 

The Employment Agency Standards (EAS) Inspectorate is the government authority responsible for the enforcement of certain agency worker rights. You can raise a concern with them directly on 020 7215 5000 or through the ACAS helpline on 0300 123 1100, Monday to Friday 8am-6pm.

You have chosen to be paid through an umbrella company: a third-party organisation that will calculate your tax and other deductions and then pay you for the work undertaken for the hirer. The money earned on your assignments will be transferred o the umbrella company as part of their income. They will then pay you your wage on a PAYE basis. All the deductions made which affect your wage are listed below. If you have any queries about these please contact Workwell (formally JSA Services Ltd).

General Information

Name of Employment Business: 

Penna Plc

Name of umbrella company (“the work seeker”): 

Workwell (formally JSA Services Ltd)

Who will employ the worker (‘You’)


Workwell (formally JSA Services Ltd)

The type of contract you will be engaged on: 

Contract of Service (Employment Contract)

Who will be responsible for paying you:

Workwell (formally JSA Services Ltd)

Any business connection between the employment business, the umbrella company, your employer and the, person responsible for paying You:


The rate of pay (or minimum gross rate of pay) we expect to transfer to the umbrella company (a):

No less than £11.30 per hour Gross pay to the umbrella company will be an amount equivalent to the gross pay due to the worker plus the deductions required by law from umbrella income plus the umbrella margin.

The rate of pay (or minimum gross rate of pay) we expect the umbrella company to pay You:

No less than National Minimum Wage Gross pay will consist of National Living Wage (NLW) or National Minimum Wage (NMW) at the prevailing rate, Bonus Pay and Holiday Pay where applicable

How often we will pay the umbrella company:


How often the umbrella company will pay You:


Deductions from umbrella company income required by law:

Employers National Insurance; 

Apprenticeship Levy; 

Employers Pension Contribution (if applicable)

Any other deductions from umbrella company income (to include amounts or how they are calculated):

Umbrella company margin

Deductions from your pay which will be made by the umbrella company required by law:

Statutory deductions only (e.g. Income Tax and National Insurance) plus any other deductions required by law (e.g. Attachment of Earnings Orders, Student Loans).

Any other deductions or costs taken from your wage (to include amounts/how they are calculated):


Any fees for goods/services for which you must pay:


Any non-monetary benefits You are entitled to receive:

Employment remuneration only

Entitlement to any annual leave and holiday pay:

30 days holiday entitlement per year accrued at 13.04% of the expected or minimum rate of pay to you. Either paid to you in addition to your salary (the expected or minimum rate of pay to you noted above) every week, or payable to you as and when you request holiday

Details of any opt-out agreement under Regulation 32:

Workwell (formally JSA Services Ltd) contractually agrees with its workers that they wish to be opted out unless they advise otherwise, or they work with vulnerable people, as defined by the Regulations.

Example Pay


Intermediary or umbrella income/fees

Worker income

Example gross rate of pay to intermediary or umbrella company from us:

£1,500 (weekly 5 x £300)


Deductions from intermediary or umbrella income required by law:

£6.57 Apprenticeship Levy £158.04 Employers NIC


Deductions from intermediary or umbrella 

Umbrella margin: £22


Example of rate of pay to you


£1,161.88 Gross Salary £151.51 Holiday Pay 

Deductions from your pay required by law


£284.97 Tax £100.50 National Insurance

Any other deductions or costs taken from your pay:


Any fees for goods or services:


Example net take home pay:


£ 927.92 weekly

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